Matik

What do you like best about Matik?

MATIK takes a significant burden off of CSMs when it comes to curating long quarterly partnership reviews that involves a lot of data. Before MATIK, a CSM would spend their time harvesting data. Now, I can spend my time focused on analyzing the data, making data-driven recommendations, up-selling slides, launched enhancements and roadmap compilations and aligning with executive sponsors and subject matter experts who I may be partnering with on the presentation itself. All of these things go into the deck and more. If it all had to start with manual data harvesting, the other more strategic aspects here would be sacrificed to some degree, for sure. Time just simply wouldn't be on my side. Thank you, MATIK!

What do you dislike about Matik?

Sometimes the date range filter is finicky

What problems is Matik solving and how is that benefiting you?

I answered in prior question

What do you like best about Matik?

Matik saves so much time and is easy to use! I have a roommate who has to do presentations for his job all the time and I see him spend so much time making presentations for clients, meanwhile, I make a few clicks and am all done. It leaves me so much time to do other key components of my role. Our point of contact is very helpful whenever there are issues and I love how the engineering team has seriously considered some of our feedback to be rolled out. They are always working to improve the product and it is fun to see how they are growing for the better. The integration with Google Slides as an add-on is a GAME CHANGER! Once I learned how to use it, it just makes adding fields so much faster and easier. I cannot imagine our team going back to "the old way", Matik has us spoiled with making our jobs so much easier.

What do you dislike about Matik?

It was initally hard to learn how to code but again, I am very grateful for the team at Matik for helping us whenever we are stuck. They are true product experts and if I cannot figure out what is going on, they are great at figuring it out for me. The software can also be a little glitchy at times and I know there are still a lot of changes to come. I don't like how easy it is to accidentally recreate some fields for coding. I had an issue not too long ago where I was miscoding some fields and it can be as simple as todays_date vs Todays_Date. One was correct and the other wasn't, and I know a lot is on us to go through and clean those duplicates but it can be a little frustrating to try and remember what you named something or if you are searching for it and accidentally forget to capitalize. If the search tool can be a little more intuitive, that would really help a lot.

What problems is Matik solving and how is that benefiting you?

It is saving a lot of time in generating slide decks. This very helpful because we have a lot of components to our role and the luxury of time is priceless.

What do you like best about Matik?

Matik is an exceptional tool that has proven to be highly valuable in my line of work. By utilizing its data-driven approach, I am able to provide my customers with insightful recommendations that are not only reliable but also highly effective. Furthermore, it allows me to showcase the efficacy of our company's solutions to our purchasing clients, which is a crucial aspect of our business operations.

What do you dislike about Matik?

In my experience with Matik, I must say that it is a generally favorable tool. Nonetheless, there is a particular aspect that slightly concerns me. Specifically, I have noticed that it can be quite time-consuming to generate a presentation using this tool. Additionally, the available options for making quick customizations are somewhat limited and not always easy to execute.

What problems is Matik solving and how is that benefiting you?

Matik has been an invaluable tool that has enabled me to offer insightful recommendations based on data analysis. Its effortless generation of ROI metrics has significantly contributed to the substantial revenue growth of my company. I have gained the trust of my clients by presenting visually captivating stories with data, all thanks to the seamless functionality of Matik.

What do you like best about Matik?

As an administrator, Matik easily integrates with our data and presentation platforms. We can easily create presentations and add customizable statistics, charts, and tables. Our end users can log in and create customer-specific business reviews and sales decks within minutes.

What do you dislike about Matik?

Maitk works well for what your teams use it for and we are able to collaborate with reps at Matik by submitting feedback and product requests. Matik reps are very responsive and new product features are introduced frequently.

What problems is Matik solving and how is that benefiting you?

Matik allows us to create templates that can be applied to each client to show them custom, relevant data. We work with hundreds of clients, and Matik helps us reduce the time and effort of presenting their data by keeping it automated and in one place.

What do you like best about Matik?

Matik is a fairly simple tool for our front-line users, and once the inputs are in place, it's a fairly simple tool for Admins to support. I love the clean interface and the presentations come out looking just like we need them to.

What do you dislike about Matik?

We have help from the Matik team and different members of our own org, who own templates and data sources that complicate usage when they term or move to a different role. I would like to have more control over these shared resources so I as admin can quickly apply fixes and updates.

What problems is Matik solving and how is that benefiting you?

It allows us to save time that our CSMs & IMs would spend building decks, and it ensures consistent standards for all of those client meetings.